Service area
Where the trucks go
One shop in Matthews, six towns, and an arrival window given on the phone.
We work the south and east side of the Charlotte metro. The shop is in Matthews, so a Mint Hill or Indian Trail call is usually a 10–15 minute drive; Weddington, Waxhaw and Pineville are 20–30.
If you're on the edge of the map, call anyway. Whoever answers will tell you whether a plumber can get there and when.
How far the trucks drive.
The shop is on W. John St. in Matthews. Drive times are from there, on a normal day.
| Town | From the shop | What we see there |
|---|---|---|
| Matthews | Home base | Home base. Trucks leave from W. John St. |
| Mint Hill | 10–15 min | Ten minutes up Lawyers Rd; most calls are crawlspace leaks and water heaters. |
| Indian Trail | 10–15 min | Newer subdivisions, builder-grade fixtures, a lot of PEX. We know the layouts. |
| Weddington | 20–30 min | Large lots, long service lines, well and septic questions. Bring the camera. |
| Waxhaw | 20–30 min | Old downtown houses and new construction on the same street. Both have leaks. |
| Pineville | 20–30 min | Ranches and townhomes off Park Rd; older galvanized pipe is the usual find. |