Roof Replacement in Charlotte, NC
Most Charlotte roofs we replace are eighteen to twenty-four years old and failing at the ridge first. One day on site in most cases, and you get photographs of the open deck before anything covers it.
What we actually do
Complete tear-off to the deck, decking repaired where it is soft, then a full system installed to the manufacturer's spec so the warranty is real rather than decorative.
- GAF Timberline HDZ and Owens Corning Duration architectural shingle
- Standing seam and exposed-fastener metal
- Synthetic underlayment, ice and water at valleys and penetrations, new drip edge
- Ridge vent and intake balanced — most failing Charlotte roofs are also under-ventilated attics
- Manufacturer warranty registered in your name and emailed to you at close-out
Storm damage and insurance
We photograph everything before we touch it, itemize the scope the way an adjuster expects to read it, and meet your adjuster at the house so the damage gets into the estimate the first time.
- Free documented inspection whether or not you file
- We meet the adjuster on site and walk the roof with them
- Emergency tarping, same day for existing clients
- We will not pay, waive or rebate your deductible — that is illegal in North Carolina and every contractor offering it knows that
The Bellhaven Standard
Four promises. Each one names what we do if we miss it, because a guarantee that does not name a consequence is just a sentence on a website.
We start on the date in your contract
Not the week. The date. Material is on site before the crew is.
If we start late for any reason other than weather or a permit hold: money off the final invoice, applied automatically.Your property is clean every evening
Debris hauled, beds raked, driveway and lawn magnet-swept before the truck leaves — not just at the end of the job.
Find a nail in your driveway after we have left for the day and we will pay for the tire.One project manager, named on the contract
His name and cell number are on page one. He walks the job daily and he is the person who calls you with bad news.
If you cannot reach him within four business hours, call the owner's line — it is printed beside his.Five-year workmanship warranty
On top of the manufacturer warranty, which we register in your name and email to you when the job closes.
We schedule a written reinspection at year two and we call you to set it. You do not have to remember.
Other things we do
Roofing by town
Roofing questions
If yours isn't here, ask the chat in the corner or just call — the same person answers both.
How long does a roof take?
Do I need to be home?
How do I know if I need a roof or just a repair?
Do you help with the insurance claim?
Book a walkaround
Forty minutes at your house, on a day that works for you. You get a fixed written price, a start date, and photographs of anything we find — whether you hire us or not.