The Questions We Get on the Phone

No, and be careful with anyone who does. On a house built before about 1990 the price is decided by what is behind the siding — sheathing, framing, flashing, old repairs — and none of that is visible from a driveway. We look at it, then hand you one fixed written number that does not move unless you change the scope.

Full-home siding runs 5 to 9 working days. A roof is one day, sometimes two. Windows go about eight to ten openings a day. A porch rebuild is two to three weeks because of footings, inspections and cure time. You get the schedule in writing before we order material.

Yes. We photograph everything before we touch it, write the scope the way adjusters expect to read it, and meet your adjuster at the house. We will not pay, waive or rebate your deductible — that is illegal in North Carolina, and any contractor offering it knows that.

You see it before it gets covered up. We photograph it, text you the pictures the same afternoon, and the repair is billed at the per-sheet and per-linear-foot rate printed in your contract. No renegotiating in the driveway.

Usually. On the older Dilworth and Myers Park houses that means matching an exposure and a profile that nobody stocks any more, which sometimes means milled cedar rather than a catalog product. We tell you at the walkaround whether a true match is possible or whether the honest answer is to redo the whole elevation.

No. Most of our clients are at work. We need access to power and a spigot, and a driveway or street space for the dumpster. Your project manager sends photos at the end of each day so you can see what happened without being there.

NC General Contractor license #82471, general liability and workers' comp on every crew including the two subcontractor crews. We email certificates to you or your HOA before the first day — ask when you book, or ask even if you don't think you need to.

Typically two to five weeks depending on the trade and the season. Roofs move faster than siding. If a tarp is the only thing between your house and the weather, say so when you call and we will get out same day.

Yes — fixed-rate financing through Hearth, terms up to 120 months, with a soft credit pull that does not affect your score. We show you the monthly figure next to the fixed price at the walkaround so you are comparing the same two numbers we are.

No. Only the outside of the house. The crews who are good at interior remodeling are not the crews who are good at this, and pretending otherwise is how both jobs go badly.