Dale Whitaker
I hung my first piece of siding for my uncle's company in Gastonia the summer I turned seventeen, and I did not particularly like it. What I did like was the part where somebody's house looked right again and they stood in the yard looking at it.
I started Bellhaven in 2009 with one truck and a subcontractor named Ruben who still runs my siding crew. We have stayed deliberately small — two crews, one job each — because every bad exterior job I have ever been called out to fix was a company running six houses with four crews.
We only work on the outside of the house. I have turned down kitchen work from people I liked, because the crews who are good at that are not my crews, and I would rather lose the job than learn on your house.
If you call the number on this page during the day, there is a decent chance I answer it myself.
How we stay small on purpose
Two crews. One job each. That is the whole operating model, and it is the reason we can put a start date on a contract and hold it.
A company running six houses with four crews has to move people mid-job, and the house that gets robbed of a crew is always somebody's. We would rather book you three weeks out and start on the day we said than book you Monday and show up in October.
It also means we turn work down. If we cannot do it well, or it is not on the outside of a house, we will tell you on the first call and give you a name.
The Bellhaven Standard
Four promises. Each one names what we do if we miss it, because a guarantee that does not name a consequence is just a sentence on a website.
We start on the date in your contract
Not the week. The date. Material is on site before the crew is.
If we start late for any reason other than weather or a permit hold: money off the final invoice, applied automatically.Your property is clean every evening
Debris hauled, beds raked, driveway and lawn magnet-swept before the truck leaves — not just at the end of the job.
Find a nail in your driveway after we have left for the day and we will pay for the tire.One project manager, named on the contract
His name and cell number are on page one. He walks the job daily and he is the person who calls you with bad news.
If you cannot reach him within four business hours, call the owner's line — it is printed beside his.Five-year workmanship warranty
On top of the manufacturer warranty, which we register in your name and email to you when the job closes.
We schedule a written reinspection at year two and we call you to set it. You do not have to remember.
Book a walkaround
Forty minutes at your house, on a day that works for you. You get a fixed written price, a start date, and photographs of anything we find — whether you hire us or not.