2am. Tree on the roof. We answer.
Charlotte's storm season doesn't keep office hours, so neither does our storm line. Make-safe crews, insurance-grade documentation, and a price you approve before the first cut.
Charlotte's storm season doesn't keep office hours, so neither does our storm line. Make-safe crews, insurance-grade documentation, and a price you approve before the first cut.
Charlotte gets hit from three directions: July and August squall lines that drop straight-line winds on saturated clay, hurricane remnants riding up from the Gulf and the coast in late summer, and the ice storms of January and February that load every limb past its limit. Each one fills our storm line with the same calls — oak through the roof deck, pine across the driveway, limb hanging by bark fiber over the kids' swing set.
Our first job is make-safe, not cleanup. The crew stabilizes what's hanging, relieves load from the structure, tarps the breach if the roof is opened, and gets your driveway and entries clear. Full removal, stump work and debris hauling come next — in daylight, at normal pace, after the danger is gone. It's faster, safer, and almost always cheaper than trying to do everything in the dark.
A storm call is also a paperwork event. We photograph the failure before we touch it, log the work as it happens, and produce a written report — species, failure mode, dimensions, what was done and why — that adjusters in Mecklenburg and Union counties have learned to expect from us. Homeowners tell us that report alone shortened their claim by weeks.
Downed or contacted power lines change everything: keep everyone away — wet ground conducts — and call Duke Energy at 800-769-3766 or 911 first. Once the line is dead or cleared, we handle the tree. We coordinate with utility crews during area-wide events constantly; it's a normal part of a Charlotte storm week. Save the storm line: (704) 555-0163 →
One number gets a make-safe crew, honest emergency pricing and the documentation your insurance claim will live on.