The drips and runs that tax you monthly

A running toilet is the quietest expensive thing in your house. At a steady run it can move 200 gallons a day — water you're buying from Charlotte Water at tiered rates and sending straight back to them, unflushed. A dripping hot-side faucet is worse in its own way: every drop was heated first, so it leaks money out of two utilities at once. These jobs are small, which is exactly why so many plumbing companies don't want them. We do. Small jobs done well are how a 24/7 company earns the 2am calls.

Every toilet and fixture visit works the same way: diagnose, quote a flat number out loud, fix it, test it, photo it. The truck carries the parts that solve the vast majority of these calls — fill valves, flappers, flush valves, supply lines, cartridges for the common faucet families, wax rings and bolts — so "we'll have to order it" is the rare exception, not the business model.

Toilets: repair the guts, retire the antiques

Internals are always worth fixing. But if your toilet predates the mid-1990s — common in original-condition baths from Plaza Midwood to older Matthews — it's pouring 3.5 to 5 gallons down with every flush. A modern 1.28-gallon unit flushes better than the old one ever did and pays its own invoice back over a couple of years of water bills. We'll give you the repair price and the replace price side by side; plenty of customers split the difference and replace the worst offender first.

Faucets, disposals and the rest of the squad

We repair and replace kitchen and bath faucets, garbage disposals, shower valves and trim, supply lines, and the under-sink shut-off valves that Charlotte's 80s and 90s housing stock loves to corrode shut. Bought your own fixture online or at the showroom? Bring it on — we install owner-supplied fixtures all the time, flag any compatibility surprises before opening the box, and warranty our labor regardless of where the chrome came from.

Common flat-rate visits

• Running, weak-flushing, or rocking toilets (rocking means the wax ring — don't wait on that one)
• Dripping or stiff faucets, kitchen and bath
• Garbage disposal replacement — humming, jammed, or leaking from the body
• Shower valves that can't hold a temperature
• Under-sink shut-off valves and supply lines, replaced before they fail

One honest note: if a fixture is mid-failure but limping, we'll say so and let you schedule it like an adult instead of inventing an emergency. The reverse is also true — a toilet rocking on a failed wax ring is quietly rotting the subfloor, and we'll tell you that too, even if you only called about the flapper.