Services · No-demolition diagnosis

We find leaks by listening, not guessing

Acoustic gear, pressure isolation and thermal imaging pinpoint the leak first — so the repair opens one exact spot instead of a treasure hunt through your floors.

Leak detection specialist locating a hidden water leak

A hidden leak is the only plumbing problem that bills you twice: once on the water bill while it runs, and again in flooring, framing and mold once it surfaces. The cruel part is how quiet they are. A pinhole in a copper line under a slab can run for months at a few gallons an hour — too little to puddle, plenty to feed mold and lift hardwood — announcing itself only as a number on a Charlotte Water statement that made you squint.

The old way to find one was archaeology: break the floor where the plumber's hunch said, and keep breaking until water appeared. We don't do hunches. Detection visits run a fixed sequence — meter test to confirm a leak exists, pressure isolation to determine which system is losing (hot, cold, or irrigation), acoustic listening to hear it through slab or wall, and thermal imaging to map hot-water leaks from above. By the end, the leak has a location measured in inches, not rooms.

Why Charlotte slabs leak

If your house is a 1950s–70s ranch in Madison Park, Starmount, Montclaire or Sedgefield, there's a fair chance copper supply lines run beneath the slab. Our region's acidic red clay slowly pits copper from the outside, and the clay's famous swell-and-shrink cycle — soup in spring, brick in August — loads every buried joint. Sooner or later, one weeps. The warm spot on the floor your dog keeps choosing? That's frequently a hot-line slab leak doing the choosing.

Plumber tracing a hidden leak before repair
Pinpoint first, open second. The repair hole should be the size of the problem, not the size of the search.

Water bill suddenly doubled? That's the most reliable leak alarm there is. Worth a call today.

After we find it: two honest options

For slab leaks, you'll get two flat prices. A spot repair opens the slab at the exact point, fixes the line, and closes it — cheapest today, but the rest of that pipe run is the same age and the same metal. A reroute abandons the under-slab run entirely and brings a new PEX line overhead through walls and attic — more today, but that run can never leak under your floor again. We'll tell you plainly which one we'd pick for your house, and the quote stands either way.

Detection covers

Every detection ends with a written findings report and photos — useful for insurance, essential if you're negotiating a home purchase, and honestly just satisfying to have. The leak loses its biggest advantage the moment it has an address.

Fast help

Suspicious bill? Warm floor? Let's find out.

Describe what tipped you off — a licensed plumber calls back with next steps.

We answer 24/7 — average callback under 15 minutes
Questions

Leak questions, straight answers

How do I know if I have a hidden leak?
The classic tells: a water bill that jumps with no lifestyle change, the meter spinning with every fixture off, a warm patch on a slab floor, the sound of running water in quiet walls, or a musty smell in one room. Any one of those is worth a detection visit before it becomes drywall work.
What is a slab leak and why are they common here?
Many Charlotte ranches and split-levels — Madison Park, Starmount, Montclaire and similar 1950s–70s neighborhoods — were built on concrete slabs with copper lines underneath. Decades of contact with our acidic red clay pits the copper, and the clay's swell-shrink cycle works on every joint. Eventually a line weeps under the slab where you can't see it.
Do you have to break the slab to find it?
No — that's the point of detection. Acoustic gear hears the leak through the concrete, pressure testing isolates which line it is, and thermal imaging maps hot-line leaks from above. We open one small, exact spot — or reroute the line and open nothing.
Repair the spot or reroute the line?
If the line has failed once from corrosion, the same vintage of pipe is still under the rest of the slab. A spot repair is cheaper today; a reroute overhead through walls and attic retires that run forever. We price both and tell you which we'd do in our own house.
Will insurance cover any of this?
Often the resulting damage (flooring, drywall) is covered while the pipe repair itself isn't — but policies vary. We document everything with photos and a written report formatted for claims, which makes the conversation with your adjuster a lot shorter.
Open right now

Every leak has an address. We'll find yours.

Stop watching the meter spin. One visit, one pinpoint, two honest prices.