312 reviews across Google and the usual places. Here's a representative spread — including what people say about prices, because hiding from that conversation is how this industry got its reputation.
"AC quit at 9pm on the Fourth of July weekend, house full of in-laws. Called expecting voicemail; got a human, then a callback from the tech in 11 minutes. Capacitor swapped by 11:30pm. The invoice matched the phone quote exactly. I've told everyone on the street."
"Three companies quoted our replacement. Two did it from the driveway in fifteen minutes. Rally spent two hours — measured every room, pressure-tested ducts, found the leak that was the actual problem. We bought a smaller system than anyone else quoted and the house has never been this even."
"Comfort Club is the best $19 I spend. The October tune-up caught a cracked igniter — tech showed me the photo — and fixed it that visit with the member discount. January cold snap came and our house was the warm one on the block."
"Our 15-year-old furnace died and I braced for the replacement pitch. The tech quoted a $240 flame sensor repair and told me the unit had life left. A company that talks itself OUT of a $9,000 sale earned the next one — and they got it two years later."
"New build in Millbridge, eight years old, AC limping. Rally explained the builder-grade reality without trash-talking anyone, quoted three options flat, and filed the Duke Energy rebate before install day. The variable-speed unit is so quiet I checked twice that it was running."
"Docking a star because the install crew arrived 40 minutes past the window — though dispatch did call ahead to warn me, and the job itself was immaculate. Ducts sealed, registers balanced, and they showed me before/after leakage numbers on the gauge. Fair is fair: I'd hire them again tomorrow."
"We're the clammy-house people — 72° and sticky all summer in Tega Cay. Rally measured 64% indoor humidity, installed a whole-home dehumidifier, and now we run the thermostat two degrees HIGHER and feel better. Power bill went down. Witchcraft, but with gauges."
"What sold me: the tech put shoe covers on at 2am. Heat pump had iced into a sculpture, he diagnosed a defrost board, had the part on the truck, and the 'emergency' fee was zero because we'd joined the Club. Professional from the knock to the handshake."
Flat quotes, photos of everything, and a callback before your coffee cools.