Bath to bow-out: the complete haircut appointment, styled to the breed — or to your actual life — and finished one-on-one, start to soft.
A full groom at Rally starts before the water turns on. We put hands on the whole coat first — checking for mats, hot spots, and the places your dog would rather we didn't know about — so the plan is set and priced before the first rinse. Then it's a true double bath: a deep-clean wash to lift the South End street grime, followed by a coat-matched shampoo and conditioner chosen for your dog's skin, not whatever's closest to the tub.
The dry is where calm pays off. We hand-dry with a high-velocity dryer at your dog's pace, with breaks whenever the ears say so — never a cage dryer, because we don't own one. Dry coat, clean canvas: then comes the haircut.
Know what you want already? Book the full groom
Breed-standard cuts are a craft and we take them seriously: crisp schnauzer furnishings, a proper westie head, poodle feet that look like poodle feet. But most Charlotte dogs aren't headed to a show ring — they're headed to a creek trail at McAlpine and a couch by 7pm. So we also do honest lifestyle cuts: a doodle teddy head at a length you can actually maintain, a spaniel tidy that survives the dog park, a yorkie puppy cut that keeps the face out of the water bowl.
Doodles deserve a special word. That gorgeous wavy coat mats from the skin outward, where you can't see it. If we find fusing near the skin, we call you before we cut — every time. Sometimes the kind answer is shorter than the photo you brought, and we'd rather have that conversation up front than hand you a surprise.
Anxious or seniors-only-please dogs are genuinely welcome. The one-dog-at-a-time model means we can pause, treat, restart — and a groom that takes twenty minutes longer costs you nothing extra. Tell us everything in the temperament field when you book; the more we know, the smoother the visit.
Book in a minute — we confirm every booking by text within 2 hours.
Pick your day — we'll confirm by text within 2 hours and have your pup home softer by dinner.